Privacy Policy for xy.Studios

xy.Studios ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

We may collect personal information from you in a variety of ways, including, but not limited to, when you:

• Visit our website.
• Register for an account or our services.
• Place an order or make a purchase.
• Join our Discord server
• Fill out a form.
• Communicate with us via email, DM, or other means.

The types of personal information we may collect include:

• Personal Identification Information: Name, email address, postal address, phone number, date of birth.
• Payment Information: Credit card numbers, billing address, and other payment details (processed securely by third-party payment processors, we do not store full credit card details).
• Demographic Information: Age, gender, preferences, interests.
• Technical Data: IP address, browser type, operating system, referring URLs, access times, and website navigation paths.
• Usage Data: Information about how you use our website and services, such as pages viewed, features used, and interactions with content.
• Other Information You Voluntarily Provide: Any other information you choose to provide to us.

We may use the information we collect for various purposes, including:

• To Provide and Maintain Our Services: To operate, maintain, and improve our website and services.
• To Process Transactions: To process your orders, payments, and deliver products or services you have purchased.
• To Communicate with You: To send you transactional emails, updates, security alerts, and support messages.
• To Personalize User Experience: To understand how our users as a group use the services and resources provided on our website, and to personalize your experience.
• To Improve Our Website and Services: To analyze usage trends, conduct research, and gather statistical information to improve our offerings.
• For Security and Fraud Prevention: To detect, prevent, and address technical issues, fraud, or security incidents.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, or governmental requests.
• For Customer Support: To provide customer service and support, and respond to your inquiries.

We may share your information with third parties in the following situations:

• With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, website hosting, data analysis, email delivery, and customer service. These service providers only use it for the purposes for which it was disclosed.
• For Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend our rights or property, (iii) act in urgent circumstances to protect the personal safety of users of the service or the public, or (iv) protect against legal liability.
• With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
• Aggregated or Anonymized Data: We may share aggregated or anonymized data with third parties for various purposes, including marketing, analytics, and research. This data will not identify you personally.

We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our website and hold certain information. Cookies are small data files placed on your device or computer. We use cookies for purposes such as:

• Remembering your preferences.
• Analyzing website traffic and usage patterns.
• Personalizing content and advertisements.
• Enabling certain website functionalities.

You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include data encryption, secure server environments, and access controls. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right to Access: The right to request copies of your personal data.
• Right to Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: The right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: The right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable data protection laws.

Our services are not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the Privacy Policy of every site you visit.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, our practices, or your dealings with our website, please contact us at: